Helpdesk Hours, Contact, and Location

Contact Us



  • Monday – Friday: 7:30 a.m. – 4:30 p.m.
  • Saturday – Sunday: Closed


  • Monday – Thursday: 8:00 a.m. – 9:00 p.m.
  • Friday: 8:00 a.m. – 4:30 p.m.


Starvaggi: The ITS Helpdesk is in the top level of Starvaggi Hall, through the door to the right when you come into the central lobby.

Egan: The ITS Helpdesk is on the first floor of Egan Hall, through either set of main doors and within the open hallway at the left window.

ITS Help Topics

We answer most questions below. Please find your category or use the search to see if your issue is already addressed. Or ask a new question and we’ll respond and post the answer here!